Disclaimer

About our listings

This directory contains publicly available information about NDIS providers. Provider information is sourced from public sources including Google Maps, provider websites, and publicly available registers. For allied health professionals (such as occupational therapists, physiotherapists, psychologists, and speech pathologists), registration can be verified through the AHPRA Register of Practitioners where applicable.

A listing on this site does not mean:

• We endorse, recommend, or refer you to that provider
• The provider has been vetted or verified by us beyond publicly available information
• The provider is registered with the NDIS Quality and Safeguards Commission (always verify directly)
• The information shown is current — fees, wait times, availability, NDIS registration status, and services may have changed
• The provider is necessarily the right fit for your situation or NDIS plan

Verify provider details

Before engaging any NDIS provider, we strongly recommend:

• Checking whether the provider is registered with the NDIS Quality and Safeguards Commission — this is especially important if your plan is NDIA-managed (agency-managed), as you can only use registered providers
• For allied health professionals, checking their current registration on the AHPRA Register of Practitioners
• Contacting the provider directly to confirm current fees, availability, services, and whether they accept your funding type
• Discussing options with your support coordinator or plan manager if you have one
• Checking that the provider's services align with what your NDIS plan funds

NDIS funding and plan information

This site includes general information about NDIS funding types (NDIA-managed, plan-managed, and self-managed) and provider registration status. This information is provided as a general guide and may not reflect recent changes to NDIS rules or provider registration status.

For authoritative information about the NDIS and your plan, contact the National Disability Insurance Agency (NDIA) on 1800 800 110.

No financial relationship

At present, Ability Directory does not accept payment from providers for listings. All listings are free and appear based on publicly available data. If this changes in the future, any paid or sponsored listings will be clearly labelled as such.

Report a concern about a provider

If you have concerns about the quality or safety of an NDIS provider's services, you can make a complaint to the NDIS Quality and Safeguards Commission on 1800 035 544.

Emergency contacts

If you or someone you know is in immediate danger or experiencing a crisis:

• Emergency: Call 000 (Australia)
• Lifeline: 13 11 14 (Australia) — 24/7 crisis support
• Beyond Blue: 1300 22 4636 (Australia)
• 1800RESPECT: 1800 737 732 — support for people experiencing abuse or violence, including people with disability
• NDIS Commission: 1800 035 544 — complaints about NDIS provider quality and safety